Thriving with Shopify: LOOP RETURNS
In today’s episode, my guest is Jonathan Poma the Founder & CEO of Loop Returns.
Loop is the returns and exchanges platform purpose-built for Shopify brands that drives customer lifetime value and reduces refunds. Merchants that use Loop make more money because they assist customers to make an exchange vs a refund. Notable Shopify brands including Allbirds, Brooklinen, and Chubbies Shorts choose Loop Returns to deliver a great returns experience to their customers.
WHAT YOU WILL LEARN TODAY
Why the post-purchase experience is a crucial part of the commerce stack.
How to drive up customer lifetime value through exchanges.
Why exchanges continue the customer relationship and lead to higher LTV.
LINKS AND RESOURCES MENTIONED
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