Voice Is the New SMS for Shopify (Here's Where It's Already Working)

AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven't noticed yet.

In this solo episode, Steve Hutt breaks down:

• Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off)
• How one Shopify brand cut $18K/month in support costs while CSAT jumped 22%
• The storefront voice concierge small brands can use to sound like the founder at scale

Whether you're doing $100K years or $10M+ on Shopify Plus, this episode gives you a 90-day test plan to pick your lane before voice becomes table stakes by 2028.

📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-463/

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